Bicorn Terms of Service

Article Purpose

1.
This page constitutes the terms of use (hereinafter referred to as “Terms of Use”) of the web page at www.bicorn.world operated by a corporation of the People’s Republic of Laos (Hellios Gaming Sole Company Limited, hereinafter referred to as “our company”) , and all users of this site. Registered users must agree to these Terms of Use. These Terms of Use and the documents expressly mentioned herein constitute an agreement and understanding between the parties and govern the contractual relationship between us and you. Please read and understand these Terms of Use before using www.bicorn.world (this website). If you do not agree to these Terms of Use, please stop using and continuing to use the website. Also, please check the privacy policy carefully.

2.
We reserve the right to change these Terms of Use from time to time for a variety of reasons, including compliance with applicable laws, regulations and other regulatory requirements. Therefore, we may amend this Agreement between you and us at any time. If the terms of use are significantly revised, we will notify you on the website at the time of login. If you do not agree to be bound by the revised Terms of Service and wish to close your account and withdraw your valid account balance, you must contact Customer Support. Please refer to the version number and update date at the bottom of these Terms of Use to see if there have been any changes to these Terms of Use.

Article 2 Definition

1.

These Terms of Use define some terms such as (
1) “This Website” means “Bicorn” and all directories and directories contained in the domain of (www.bicorn.world). Contains pages.

(2) “Terms of Use” means the terms that all users should comply with when using this site.

③ “iGamimg” refers to all games provided by our company on this site.

④ “This service” means all entertainment community services provided by us or a third party contracted with us, such as games, videos, music, blogs, etc. provided through this site, and the use of such services. It refers to services such as person authentication and payment.

⑤ “Individual Terms” means the service-specific terms of use that stipulate the provision and use of individual services included in this site or this service, as well as the guidelines, various agreements, notifications, etc. that accompany them.

⑥ “User” means an individual who has qualified to use this service in accordance with the procedures stipulated in these Terms of Use.

“Login ID” means a combination of half-width alphanumeric characters set by us or the user himself and given to members by us for user identification and provision of this service.

⑦ “Password” means a combination of half-width alphanumeric characters set by the user for member authentication and protection of member information.

⑧ “Registration information” means the information that the user provides to the Company regarding this service, such as the e-mail address, name, address, date of birth, etc. that can recognize or identify the user.

 

2. The
User understands and agrees to be bound by the terms contained in these Terms of Use, which may be amended from time to time. In addition, by registering for and using this website or any other website that we may occasionally own, you are deemed to have approved in accordance with our Individual Terms, Campaign Terms of Use and Privacy Policy.

3.
If there is a conflict between these Terms of Use and any of the rules, campaign Terms of Service, or Privacy Policy, the following priorities will apply to the extent of the conflicting content:
① Terms of Use :

② Individual terms

③ Campaign Terms of Use

④ Privacy Policy
3.1 Individual Terms
3.2 Campaign Terms of Use
3.3 Privacy Policy

 

Article 3 Prerequisites, Responsibilities and Obligations

1. By
agreeing to these Terms of Use and registering for an account, you represent and warrant that:
2.1
All user account information, including the username and password for personally registering your account. , And other ways of accessing your account through the website, you are solely responsible for. If you suspect that your account has been compromised, you should immediately contact us and take appropriate steps to prevent unauthorized access to your account and your account balance.

2.2 Must be
21 years of age or older.
Gambling under the age of 20 is illegal. Accounts with reasonable reasons that appear to violate the above will be closed immediately and all deposits, minus the amount of credits already paid, will be refunded to the account user.

2.3
Only one account can be opened on this website.
For any reason, if a user opens or attempts to open multiple accounts, at our discretion, betting on duplicate accounts will be invalidated. We may block or close any or all of your accounts, including.

2.4 You
are at your own discretion and use this website solely for entertainment purposes, not on behalf of others, but for yourself.

2.5
We acknowledge that in certain areas your right to access and use this website may be considered illegal.
It is your responsibility to ensure that your area of ​​residence allows you to use our website. The availability of this website in all regions does not imply a suggestion or solicitation to use the services provided by this website.

2.6
Personal information requested at the time of account registration and for the life of the account shall be provided in a true, complete and accurate manner. Personal information includes, but is not limited to, name, address, date of birth, email address, phone number, payment information, etc. It is your responsibility to comply with this obligation and ensure that the information is always up to date. We will notify you if any information changes or if the required information provided on the registration form changes.

2.7
It is the individual responsibility of the user to file, account for, and pay any taxes that may be charged under applicable law for the credits earned from us. We cannot provide tax and legal support. If you need advice on tax or legal matters, we recommend that you contact the appropriate agency in your jurisdiction.

2.8
We will treat other players who use this website and our employees, support agents, in a polite manner, avoiding insulting or unmoderated statements. Use of inquiry forms, etc. is limited to our services and inquiries strictly related to our services. Failure to meet this condition is not permitted under any circumstances.

Article 4 Account and Authentication Check

1.1 In
order to place bets or deposits on this website, you must first open an account (“account”) personally. In order to actually play the games provided by our company using virtual currency, you must register on this website. We reserve the right, in our sole discretion, to refuse to register or open an account.

1.2
Only one account is allowed per user, IP address, and device. If we identify a user with multiple accounts, we reserve the right to close the duplicate account and return the withdrawable funds.

1.3
As part of the account registration process, you will need to select a username and password to log in to the website. Keeping your login information secure is your sole responsibility. Users should never disclose their login information to anyone. We are not responsible for any misuse or misuse of your account by a third party, whether intentionally or accidentally, actively or passively, due to the disclosure of your login information to a third party. Activities performed using the user’s login information are considered to have been performed by the user himself, and all liability arising from such activities shall be the responsibility of the user. In the unlikely event that a third party knows your login information, it is your responsibility to notify us and change your login information.

1.4
We reserve the right to verify your identity and request you to submit relevant documents at any time for any reason. This includes, but is not limited to, the following:

① Background check

② Credit check

③ Investigation of personal history permitted by law

The criteria for such investigations will vary from case to case, but will confirm the user’s registration information such as name, address, age, occupation, confirm the user’s financial status, confirm the user’s financial transactions such as funding sources, and / or the game. Includes activities and more.
We have no obligation to inform you that such an investigation is being conducted. These investigations may include the use of authorized credit referral agencies, identity verification services to verify the identity of users, and / or the use of certain third-party companies conducting investigations such as fraud prevention agencies. I have. We may, in our sole discretion, close your account and withhold all balances if the results of these investigations are negative or uncertain. All of the personal information of our privacy policy over will be processed in accordance with.

1.5
We reserve the right to perform additional identity verification procedures, including the submission of proper assessment documents, when processing deposits or withdrawals in your account in accordance with our legal obligations and internal policies. It is the user’s responsibility to ensure that all documents used in the due diligence process are genuine. Counterfeit documents can lead to the confiscation of funds and the refusal of such documents. These confirmation procedures shall be carried out within a reasonable time frame. To avoid doubt, we may delay the payment of funds to your account until these verification procedures are performed.

1.6
All payment transactions are checked to prevent money laundering. We and all regulatory or governing bodies may request monitoring or investigation of all transactions for crime prevention purposes. We report suspicious transactions to the relevant competent authorities. In addition, we shall immediately report any suspicious activity related to our game to the relevant organizations. We may freeze or close your account and hold your account balance in accordance with applicable money laundering and terrorist financing prevention laws and regulations.

1.7 If
we, in our sole discretion, consider that continuing a business relationship with you may adversely affect our business or any of our services, we will not explain to you personally. You reserve the right to refuse to open an account or to freeze or close your account at any time. However, the contractual obligations already made by us shall be adhered to without prejudice to the rights available to us by law.

1.8
Users can log in to their account at any time to view their account history such as deposits, bonuses, credits earned, stakes and withdrawals. If you become aware of an error, you should immediately report it to us so that we can investigate and correct it as necessary.

1.9 If
credits, earned credits or other funds are accidentally deposited into the user’s account, the user must immediately report to us by e-mail or other means. Any mistakenly deposited amount is in our possession without exception and you must immediately refund that amount from your account to us. If you withdraw funds that have been inadvertently deposited, you will be deemed to be the liquidating debtor to us of the withdrawal amount that needs to be repaid immediately. If you place a bet using accidentally deposited credits, earned credits or other funds, all of these bets will be void.

1.10 A
user’s account is considered dormant if there are no transactions on the account for 12 consecutive months. We will notify you by email at least one month before your account is suspended. The user can reactivate the account by logging in to the account. If, after our account is considered dormant, we cannot contact you despite our reasonable efforts, we will charge you 5% or $ 5 per month, whichever is higher. We will collect the corresponding amount as a management fee. Due to the fees for suspended accounts, your account balance may be zero. Management fees will only be refunded if there is evidence of health problems or other reasonable causes during the hibernation period of the account.

1.11
No interest will be paid on your balance, regardless of the amount of your account balance. Therefore, the user shall never treat us as a financial institution.

1.12
You understand and acknowledge that we strictly prohibit any misconduct or conspiracy by you. If it is reasonably determined that fraudulent activity or collusion has been committed, we will invalidate any bets that may have been made as a result of such activity and / or also confiscate all funds from your account. We reserve the right to close. Users with reasonable grounds who believe that other players are gaining unfair profits from fraudulent activity or conspiracy should report to us by email or other means.

1.13
Transfer of funds to other user accounts is prohibited. Also, the reverse is not allowed.

1.14
You agree that you will not hack this website or modify our code in any way. We also use robots, automatic, mechanical, electronic or other devices to automatically make decisions on our site, whether by trial or action by you or a third party in using our site. I agree not to do so. If we reasonably determine that these devices, or external resources designed to provide players with an unfair advantage, are being used on this website, such devices. We reserve the right to invalidate any bets that may have been made using. We may temporarily close the account under investigation and close it at our sole discretion. We consider the use of these devices to be similar to fraud and reserve the right not to refund your balance when your account is closed in such cases.

Article 5 Deposit / Withdrawal

1.1 In
deposits and withdrawals to your account, you agree to use only valid credit cards and other payment methods issued by a legitimate institution and in your name. .. We reserve the right to close your account and invalidate all credits earned if we determine that the name of your payment method is not yours or have reasonable grounds. .. We prohibit the use of cards issued to businesses.

1.2
After opening an account, users must make a minimum deposit before they can start betting and playing. The minimum and maximum deposits can be found on the Deposits page of your account on this website. You agree to bet and play only with the funds in your account.

1.3
We reserve the right to impose reasonable fees that reflect the direct costs of withdrawals. In addition, additional external bank processing costs may apply outside our control. Such withdrawal fees will appear on the Withdrawal page of your account.

1.4 When
depositing in virtual currency, we will transfer in the same virtual currency as the virtual currency used to deposit to the user’s account. Withdrawals can only be paid in the name of the registered account owner. We reserve the right to cancel withdrawals, either to require you to withdraw to a particular payment method.

1.5
If you make a deposit with a credit or debit card, at our reasonable discretion, you can see all the numbers except the last 4 digits of the card, and the image of the back side except the CVV / CVV2 number. We may request you to submit.

1.6 When
applying for any amount of withdrawal from your account, you must make a deposit with us at least once.

As part of 1.7 campaigns or other marketing campaigns, bonus funds may be credited to your account. These bonuses must be used for betting on the website and cannot be withdrawn as is. Depending on the campaign, these bonuses may be converted to paid credit if the conditions are met in accordance with the specific terms and conditions of each campaign. Please refer to each campaign terms and conditions for details.

1.8
Deposits and withdrawals to your account are always made through your financial institution or payment service institution. Deposit and withdrawal procedures, terms of use, availability, fees and processing times may vary depending on the relevant financial institution or payment service institution.

1.9 The
time it takes to complete the withdrawal process will vary depending on the situation, but will usually be between 3 and 10 business days.

 

Article 6 iGaming rules

1.1
Credits earned and account balances earned from gameplay in “Free Games” mode have no commercial value and are not redeemed for cash, credits or any form of profit.

1.2
The games offered on this website use a random number generator (RNG) to ensure that each game has random results and that the products and games are fair.

1.3 The
maximum amount of credits you can earn in individual account bets and gameplay associated with each iGaming we offer shall not exceed $ 1,000,000 or the equivalent in the currency of your account. ..

 

Article 7 Guarantee and Responsibility

1.1
We do not guarantee the following:

① This website is perfect and works without errors

② You must be able to access the website and the games provided on this site without interruption.

③ The website and game are suitable for the purpose

We make no such warranty, express or suggestive.

1.2 In
circumstances outside our control, such as unforeseen technical issues or technical issues of third party providers, we may cancel and / or refund your bets. You also acknowledge that your computer or mobile device and your internet connection may affect the performance and operation of your website. We are not responsible for any malfunction or problem caused by your device, internet connection, or third party provider. This includes cases where you cannot bet or view or receive information related to a particular game.

1.3
All users’ transactions are accurately recorded in the event of an approved game round that is interrupted or disconnected for any reason. Incomplete game rounds are usually restored when the game is resumed, or if that is not possible, the game round will be deleted by us and the bet amount will be refunded to your account.

1.4
We reserve the right, in our sole discretion, to temporarily disable this website and certain games without prior notice to you. We are not responsible for any loss incurred by the user as a result of these circumstances.

1.5
We are not responsible for any downtime, server interruptions, delays, or technical or political disruptions to gameplay. Refunds are at our discretion only.

 

Article 8 Disclaimer

1.1
You acknowledge that the services provided on this website are for entertainment purposes only. You are not required to use the Services and shall participate in the Services of the Website at your sole discretion and discretion. As a result, you are responsible for visiting this website and participating in the game. You declare that your interest in the Website and Services is personal, not professional, and that you have registered your account solely for personal entertainment purposes. Use of the services provided by us for any other purpose is strictly prohibited.

1.2
Without losing the generality of the provisions, the Company and its directors, employees, partners and third party game distributors, to the extent permitted by law or contractual obligations, directly or indirectly. We are not liable for any loss, expense, expense or damage incurred in connection with your use of this website or your participation in the game, whether characteristic, consequential, accidental or otherwise. .. Please note that our liability for errors or malfunctions in the game is limited to the replacement of the game.

1.3
All information displayed on this website is provided for informational purposes only and is not intended to provide professional advice of any nature. We and its independent providers are not responsible for any errors, incompleteness, inaccuracies, delays or actions taken depending on the information contained therein.

 

Article 9 Intellectual property

1.1
All intellectual property rights (IP rights) on the website belong to us or a third party software provider. By using this website, the ownership of the intellectual property rights of this site or software provider is not granted to the user. Intellectual property rights include patents, copyrights, industrial rights, trademarks, database rights and any of these applications, as well as moral rights, know-how, trade secrets, domain names, URLs, trade names, and all other intellectual property rights. These include property and industrial property rights (and related licenses), regardless of whether they are registered, whether they can be registered, whether they survive in a particular country or region, or in other parts of the world. Not limited to these.

1.2
user, you will not be able to do the following within the range that is required by law to be applied:
① software and / or a copy of the web site, distribute, publish, reverse engineer, decompile, disassemble, modify or translation Going or trying to access the source code to create a secondary work from the software and / or the source code of the website
② Sell, transfer, sublicense, transfer, distribute or rent the software
③ Computer network Make the software available to third parties through, etc.
④ Export the software to other countries by physical or electronic means
⑤ Software in a manner prohibited by applicable law or regulation that use
harm to ⑥IP rights, or carry out the possibility there is act, also, to perform our, its employees, directors, officers, and consultants of the act of damaging the image and reputation

⑦ The user may damage the intellectual property rights, privacy, or other rights of a third party by the name or image (user name, etc.) used by the user in connection with the website or game, or to others. We guarantee that it will not be unpleasant. You may use these names and images for any purpose related to your website or game in accordance with the terms of our Privacy Policy, worldwide, irrevocable, transferable, and free of copyright. Grant permission to us.

⑧ Other acts that the Company deems inappropriate.

 

Article 10 Problem Solving / Significance Claim

1.1
Significance of this website Please contact the customer support team by following the instructions on the website.
・ Claims regarding a specific game must be filed within 7 days of the occurrence of the matter. Claims for other matters, including payments, account suspensions, and bonus calculations must be filed within 30 days of the occurrence of such matters.

1.2
Complaints will be handled by the customer support team. The user shall be reasonably notified of the status of the claim. We will always strive to resolve the issue, usually within 14 business days.

 

Article 11 Others

1.1
If you violate or have reasonable grounds to suspect that you have violated any provision of these Terms of Use, we will refuse to open, suspend or close your account, withhold payment of credits earned, and you. You reserve the right to use the balance in your account for damages. The above does not preclude the right to take legal action against the user, which is deemed appropriate in some circumstances.

1.2 The
User shall be notified in advance in the event that the Company is dissolved or effectively terminates its business. Upon notification, we are responsible for fulfilling the obligations arising from these Terms of Use until the effective dissolution date or end date.

 

1.3
These Terms of Use are published in multiple languages ​​for the purpose of providing information and convenience, but the English version of these Terms of Use shall supersede other language versions.

1.4
We will not be liable for any delay or non-performance of our obligations under these Terms of Use due to incidents, events or causes beyond our reasonable control, without violating these Terms of Use. Suppose.

1.5 If
any provision of these Terms of Use is determined to be illegal or non-enforceable, such provision will be separated from these Terms of Use. All other provisions remain in force and are not affected by this separation at all.

1.6
These Terms of Use are governed by the laws of the People’s Republic of Laos. You agree that any objections, disputes, violations, terminations or invalidations arising out of or related to these Terms of Use shall be subject to the exclusive jurisdiction of the Courts of the People’s Republic of Laos.

Version: 1.0
Updated: 4.29.2021